Patisserie Valerie are looking for a motivated, sales driven and passionate individual to join their team based at Glasgow Fort 

AIM:

To lead the store in driving sales, following company policies and procedures whilst achieving KPI's

OBJECTIVE:

To maintain the highest standard of service and food according to Patisserie Valerie standards

To manage and lead the store, work closely with Operations and the store team

Drive service standards

Control wage costs, reduce waste and maximise margin in line with maintaining food and drink quality in a hygienic and safe environment in line with the Patisserie Valerie standard

To lead the store in driving sales, following company policies and procedures whilst achieving KPI's

RESPONSIBILITIES

To maintain the integrity and goodwill of the company at all times

To offer support and counsel to staff and management

To ensure, through effective leadership, an efficient, profitable operation

To create and maintain an excellent team spirit

To maintain direct contact with Store Manager and report concerns, issues and initiatives

To ensure the Health & Safety of all staff, customers and visitors and guarantee the effective implementation of the company's Health & Safety Policy

To support the Store Manager in maximising sales within the parameters of the company's procedures

To ensure that all customer complaints are resolved in a professional courteous manner and that serious complaints are recorded and reported to Senior Management

To protect the operation from stock shrinkage and to provide a vigilant approach to cash-handling, stock and waste control

To maintain a high standard of hygiene and cleanliness within the store

To monitor and record all employee absence

To comply with all Head Office directives and to communicate their contents effectively to all members of staff

To ensure that all paper work is completed to standard and within time limits

To maintain an effective counter display throughout the day whilst ensuring the efficient rotation of stock

Where reasonable, to provide Management cover at other sites

To undertake such other duties as reasonably be required by senior management

 

Previous supervisory experience is preferred but not essential. Ideally you will have strong barista / waiting experience

Typical working hours: 

Fully flexible

How to apply: 
To apply please hand your CV directly into Patisserie Valerie, Glasgow Fort

General Opening Times

Monday
09:00
-
22:00
Tuesday
09:00
-
22:00
Wednesday
09:00
-
22:00
Thursday
09:00
-
22:00
Friday
09:00
-
22:00
Saturday
09:00
-
20:00
Sunday
10:00
-
19:00

Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Additional opening times

Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Glasgow Fort
Junction 10 M8
Glasgow
G34 9DL
0141 771 7777
  • Car

    Glasgow Fort is located adjacent to Junction 10 of the M8, 5 miles to the east of Glasgow City Centre (35 miles west of Edinburgh). Satnav G34 9DL.

     

  • Train

    There are trains to Easterhouse rail station from Glasgow Queen Street every twenty minutes. To check train times, visit the National Rail website

     

  • Bus

    Buses run to and from Glasgow Fort frequently. Click here to view the bus services and routes. 

     

Facilities

There are baby changing facilities within the public toilet area, Mamas & Papas and also at Boots.

We have 2,500 parking spaces - all of which are absolutely FREE.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

We also have bicycle racks located near M&S, VUE Cinema, and beside the public toilets near Zara and The Body Shop. 

The cash machines at Glasgow Fort can be found beside Fort News, at the side of Three Store, at M&S and within Poundland.

There are photo booths next to both Barrhead Travel and Frankie & Benny's.

The public toilets at Glasgow Fort are found between The Body Shop and Zara.

We now have wifi available for all our customers.

Services

Some stores have a click and collect service available. Click here for more information.

If you have lost something while visiting Glasgow Fort, please contact our Customer Service Team on 0141 771 7777.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Glasgow Fort giftcards are now available. Purchase yours online, or from the Centre Management Suite located next to Zara and The Body Shop. 

Accessibility

Wheelchairs are available to hire from the Management Suite, located between The Body Shop and Zara.